WHAT’S HAPPENING?
All TSO-managed servers are currently not being backed up to remote storage.

Affected servers: All servers managed by TSO

WHEN IS IT HAPPENING?
Backups stopped working on Wednesday, September 4, 2024 at 10:50am.  As of Monday, September 9, 2024 at 10:30am storage server backups have resumed. Node server backups are pending.

WHY IS IT HAPPENING?
Following routine server work, the backup server became unresponsive due to human error.

WHO IS AFFECTED?
Everyone that has a TSO-managed server.

WHAT DO YOU NEED TO DO?
Nothing at this time. No backup data has been lost.

WHO SHOULD YOU CONTACT FOR QUESTIONS?
Feel free to contact the TSO Help Desk (CCB 225D, 404.894.7065, helpdesk@cc.gatech.edu).