A group photo of the TSO team

TSO is responsible for the overall computing, networking and physical infrastructure, as well as technical and building support necessary to sustain the College's programs in research, instruction and administration for faculty, staff and students. The organization is directed by Uwanna Smith. Services are focused into groups: Enterprise Systems Support (Help Desk, Web Services), Research Program Support, Instruction Support, and Infrastructure. To help improve our service, feel free to use our feedback reply form.

Help Desk

TSO IT Support
Hours: Mon-Fri, 8 am to 4 pm
Email: helpdesk@cc.gatech.edu
Phone: 404-894-7065
Walk-In Support: CCB 225D
Submit a Help Request
 

News

System Notices

The Drupal websites will be updated to prepare for Drupal 10's end-of-life date on December 9th.
On Thursday, November 12th, 2026, TSO will perform maintenance on the mopiers, and they will be unavailable for periods of time while we upgrade the hardware and software.
Microsoft 365 is currently experiencing issues, affecting CoC users' ability to access mail and other MS services.
TSO will move the production database server to the new virtualization farm on November 11, 2026.
College websites were offline.