Two of the computing service providers available to you at GT are the Administrative Services Center (ASC) and the CoC Technology Services Organization (TSO). OIT operates a Help Desk located on the ground floor of the Clough Building (see details below). TSO operates a central Help Desk, located in CCB 225D, and provides walk-in, phone, and email support (see details below).

  • TSO provides technology services for CoC faculty, staff, and students regarding CoC technology resources.
  • OIT provides technology services for all faculty, staff and students regarding GT technology resources, including all A/V requests for classrooms.
  • Please check the Frequently Asked Questions (FAQ) and HowTo's links below to quickly answer some of your common questions.
  • The TSO Help Desk provides After Hours Emergency Support for CoC faculty and staff for critical services only.
SUPPORT ORGANIZATIONLOCATIONHOURSCONTACT INFORMATIONFREQUENTLY ASKED QUESTIONS (FAQS) & HOW TO'S
TSOCCB 225D

Mon-Fri

8AM-4PM

Primary Contact: Andrew Leonard, Curran Heppenstall, Oday Abdulazeez

E-mail: helpdesk@cc.gatech.edu

Phone: 404-894-7065

Check the TSO FAQ & HowTo's Listing
OITClough Building Room 215

Mon-Fri:

8AM-5PM

E-mail: support@oit.gatech.edu

Phone: 404-385-1111

Check the ASC FAQ Listing

Frequently Used Resource Request Forms