WHAT HAPPENED?
TSO shutdown the network closet on the classroom side of KACB.


WHEN DID IT HAPPEN?
Thursday, January 13, 2011, at 4:00 PM.


WHY DID IT HAPPEN?
There is a heat issue in the room. The networking switches are being shutdown to prevent damage.


WHO WAS AFFECTED?
Users on the classroom side of KACB, including the classrooms and LAWN users.


WHAT DO YOU NEED TO DO?
No user action is required.


HAS THE PROBLEM BEEN RESOLVED?
No. Facilities is aware but cannot immediately made the needed repair.


WHO SHOULD YOU CONTACT FOR QUESTIONS?
TSO Help Desk (CCB 148, 404.894.7065, helpdesk@cc.gatech.edu).


UPDATE:
1st and 2nd floor networking was brought back online at 7:00 AM, January 14. 3rd floor networking was brought back online at 9:30 AM, January 14, 2011.