WHAT HAPPENED?
Upgrading to the latest version of MacOS, named "Sierra", can cause Microsoft Office to crash.

 
WHEN DID IT HAPPEN?
This issue was reported on October 13, 2016.

 
WHY DID IT HAPPEN?
No official explanation has yet been offered.

 
WHO WAS AFFECTED?
Anyone using Microsoft Office 2016 or 2011 for Mac and is planning to upgrade to MacOS Sierra.
 
 
WHAT DO YOU NEED TO DO?
If currently using Microsoft Office 2016, it is recommended to fully update the software before upgrading to Sierra.  If using Microsoft Office 2011, it is recommended to remove it and install Microsoft Office 2016 before upgrading to Sierra.  Faculty and staff can download Microsoft Office 2016 for Mac from https://software.oit.gatech.edu.  TSO help desk staff will gladly help with the installation on GT equipment, if requested. 

 
HAS THE ISSUE BEEN RESOLVED?
Yes.  Fully updating or installing Office 2016 prior to the OS upgrade appears to resolve this issue.

 
WHO SHOULD YOU CONTACT FOR QUESTIONS?
Feel free to contact the TSO Help Desk (CCB 148, 404-894-7065, helpdesk@cc.gatech.edu).