WHAT HAPPENED?

There was an unplanned network service interruption on October 5, 2009, from approximately 04:57 PM to 5:56 PM.

WHO WAS AFFECTED BY THIS INTERRUPTION?

All users of the general Georgia Tech network may havebeen affected. The affect was networkingsluggishness / lack of connectivity to and from several off campus locations(Internet, Peachnet, Internet2 Research Facilities).

WHY DID IT HAPPEN?

Network connections to & from off campus siteservices were hindered because of hardware on the network interfering withnormal network traffic. The hardware inquestion was found and is working properly.

Our Network Backbone team is closely monitoring thenetwork in

case the problem returns.

WHAT DO YOU NEED TO DO NOW THAT THE SYSTEM IS AVAILABLEAGAIN?

Business as usual. No follow up action should be necessary.

WHAT IF YOU HAVE QUESTIONS?

If you still have questions, please contact yourdepartmental IT support staff, or the OIT Technology Support Center at404-894-7173. For after business hoursnetworking trouble, please contact the Network Operations Center (NOC) at404-894-4669.