WHAT’S HAPPENING?

TSO will perform patching of all managed Windows desktop and laptop computers.

WHEN IS IT HAPPENING?

Thursday, April 2, 2015 at 6:00 PM:

o Routine Windows and Office patches will be made available to all managed Windows desktop computers in the following areas: Communications, Development, Facilities, IC Faculty, Student Services.

Tuesday, April 7, 2015 at 6:00 PM:

o Routine Windows and Office patches will be made available to all managed Windows desktop computers in the following areas: CS Faculty, CS Staff, CSE Staff, Finance, HR.

Wednesday, April 8, 2015, at 6:00 PM:

o Routine Windows and Office patches will be made available to all remaining managed Windows desktop and laptop computers.

WHY IS IT HAPPENING?

To enhance the security and performance of managed Windows desktop and laptop computers.

WHO IS AFFECTED?

Users of the following:

Faculty and staff desktop computers on the CC domain

Research lab desktop computers on the CC domain

Managed laptop computers

WHAT DO YOU NEED TO DO?

These patches will require a reboot following installation, so affected users should save their work, logout, and leave their desktop computers on before leaving for the day. After the patching is complete, an affected desktop computer will reboot even if a user is logged in. An onscreen notification countdown will be displayed on logged-in computers, allowing users 30 minutes to save their work before the reboot occurs.

WHO SHOULD YOU CONTACT FOR QUESTIONS?

TSO Help Desk (CCB 148, 404.894.7065, helpdesk@cc.gatech.edu).

Note: This is slightly different from our usual monthly patching schedule. We will be returning to our usual Tuesday-Thursday patching schedule next month.