UPDATE - 12:00pm, 4/24/26
TSO fixed the issue and tested the fix internally yesterday. Moving forward, the email confirmation process should complete as expected. If you previously encountered errors confirming your email with the new Mailman service, please try again. Feel free to reach out to the HelpDesk if you continue to encounter issues (CCB 225D, 404.894.7065, helpdesk@cc.gatech.edu).

UPDATE - 7:36pm, 4/21/26
TSO has completed the emergency maintenance for the evening. A partial repair is in place, and TSO will continue investigating the necessary repairs.

UPDATE
TSO will perform emergency maintenance starting at 5pm, Tuesday, April 21st. Maintenance is expected to last 2 hours. Users will be unable to log in to mailman.cc.gatech.edu while the application is being updated.

WHAT’S HAPPENING?
An issue has been discovered with new user subscriptions that is causing email confirmations to fail. 

Affected servers: 
mailman.cc.gatech.edu

WHEN IS IT HAPPENING?
TSO discovered the issue on Monday, April 20th, and is actively working on a fix.

WHO IS AFFECTED?
Mailing list users who are trying to confirm their subscriptions via email.

Affected services:
Mailman

WHAT DO YOU NEED TO DO?
List owners can subscribe users by using the pre-confirm option for new subscriptions.

WHO SHOULD YOU CONTACT FOR QUESTIONS?
Feel free to contact the TSO Help Desk (CCB 225D, 404.894.7065, helpdesk@cc.gatech.edu).