TSO Newsletter - September 2026
ANNOUNCEMENTS & EVENTS:
WHAT’S HAPPENING?
TSO will begin testing a new tool, Admin By Request (ABR), to separate escalated privileges from user accounts and provide just-in-time admin access.
WHEN IS IT HAPPENING?
Testing has begun, but full rollout of the ABR tool will be announced at a later date.
ANNOUNCEMENTS & EVENTS:
WHAT'S HAPPENING?
TSO will support the college via email, phone, and remote sessions on 1/10/25. TSO Help Desk walk-in support will be temporarily closed.
WHEN IS IT HAPPENING?
On Friday, January 10, 2025, TSO will support the college via email, phone, and remote sessions.
WHY IS IT HAPPENING?
Due to potential winter storm advisories the Help Desk staff will be working remotely.