Help Desk Remote Support - 10/28

Submitted by kluong3 on

WHAT'S HAPPENING?
TSO will support the college via email, phone, and remote sessions on 10/28/24.  TSO Help Desk walk-in support will be temporarily closed.

WHEN IS IT HAPPENING?
On Monday, October 28, 2024, TSO will support the college via email, phone, and remote sessions.

WHY IS IT HAPPENING?
Significant traffic impacts and road closures on campus due to increased security and media presence related to the presidential rally.  

Help Desk Remote Support - 9/26-9/27

Submitted by kluong3 on

WHAT'S HAPPENING?
TSO will support the college via email, phone, and remote sessions from 9/26-9/27/24.  TSO Help Desk walk-in support will be temporarily closed.

WHEN IS IT HAPPENING?
Thursday, September 26 through Friday, September 27, TSO will support the college via email, phone, and remote sessions.

WHY IS IT HAPPENING?
Due to the potential weather impact of Hurricane Helene,  TSO staff will support the college remotely. 

Help Desk Remote Support - 6/27/24

Submitted by jtyson31 on

WHAT'S HAPPENING?
TSO will support the college via email, phone, and remote sessions on 6/27/24.  TSO Help Desk walk-in support will be temporarily closed.

WHEN IS IT HAPPENING?
Thursday, June 27th. TSO will support the college via email, phone, and remote sessions.

WHY IS IT HAPPENING?
Significant traffic impacts and road closures on campus due to increased security and media presence related to the presidential debate.

TSO Help Desk Moving to Second Floor - CCB 225D

Submitted by admin on

WHAT'S HAPPENING?
The TSO Help Desk will be relocating to the second floor to CCB 225D.

WHEN IS IT HAPPENING?
Tuesday, March 12, 2024, 8:00AM

WHY IS IT HAPPENING?
Repairs have been completed on the 2nd floor and the Help Desk is returning to its permanent location.

WHO IS AFFECTED?
Faculty, staff, and students requiring in-person support.

WHAT DO YOU NEED TO DO?
The TSO Help Desk will be available in CCB 225D.

WHO SHOULD YOU CONTACT FOR QUESTIONS?
Feel free to contact the TSO Help Desk (CCB 225D, 404.894.7065, helpdesk@cc.gatech.edu).