Help Desk Closing Early

Submitted by admin on

WHAT'S HAPPENING?
The TSO Help Desk will close early.

 
WHEN IS IT HAPPENING?
At 2:00 PM on Monday, January 8, 2018.
 
 
WHY IS IT HAPPENING?
In light of road closings and anticipated congestion in downtown Atlanta due to the College Football National Championship Game.
 
 
WHO SHOULD YOU CONTACT FOR QUESTIONS?
Feel free to contact the TSO Help Desk (CCB 148, 404.894.7065, helpdesk@cc.gatech.edu).


 

TSO Help Desk Holiday Hours

Submitted by admin on

WHAT'S HAPPENING?
The TSO Help Desk will close early.

 
WHEN IS IT HAPPENING?
At 12:00 PM on Friday, December 22, 2017.
 
 
WHY IS IT HAPPENING?
In observance of Winter Break.
 
 
WHO SHOULD YOU CONTACT FOR QUESTIONS?
Feel free to contact the TSO Help Desk (CCB 148, 404.894.7065, helpdesk@cc.gatech.edu).

 

Temporary Help Desk Relocation

Submitted by admin on

WHAT'S HAPPENING?
The CCB Help Desk will be temporarily relocated to CCB 33.


WHEN IS IT HAPPENING?
On Tuesday, September 7, 2017, from 8:00 AM until 5:00 PM.


WHY IS IT HAPPENING?
There is an electrical issue affecting power in portions of CCB 148 and immediately outside.  This has  affected the digital signage and the mopier.  The cabling will be repaired to prevent any further issues.


WHO IS AFFECTED?
CCB Help Desk visitors.


WHAT DO YOU NEED TO DO?

TSO Help Desk Holiday Hours

Submitted by admin on

WHAT'S HAPPENING?
The TSO Help Desk will close early.

 
WHEN IS IT HAPPENING?
At 2:00 PM on Friday, September 1, 2017.
 
 
WHY IS IT HAPPENING?
In observance of the Labor Day holiday.
 
 
WHO SHOULD YOU CONTACT FOR QUESTIONS?
Feel free to contact the TSO Help Desk (CCB 148, 404.894.7065, helpdesk@cc.gatech.edu).

WebNow Java Issues

Submitted by admin on

WHAT'S HAPPENING?
Versions of the Java Runtime Environment (JRE or Java) newer than Version 8 Update 131 may cause problems when using WebNow.


WHEN IS IT HAPPENING?
Tuesday, July 26, 2017, and ongoing.


WHY IS IT HAPPENING?
WebNow relies on older versions of JRE for full functionality.


WHO IS AFFECTED?
Any user of the WebNow service who has updated JRE beyond Version 8 Update 131.


WHAT DO YOU NEED TO DO?